If your phone is asking for one of the above, it is requesting a device or sim card passcode lock set on the phone by the user. My Phone is asking for the “PUK” or “Security Pin” or “Password”: If you can call or text, your phone’s network is fully unlocked. There is no separate unlock for data/internet or MMS. Please contact your service provider and they can assist you with setting this up. The APN settings vary depending on the service provider you are trying to use.
In this case you will need to adjust what’s called the APN settings. “I unlocked the phone but I’m not able to use data or send/receive MMS.” At this point there are no alternatives to unlock this device. This means your phone is hardlocked and has no more attempts to Unlock your device. – Under the General heading, click Reload Device Software. – Under the Devices heading, click the device name when it is displayed.
– Connect the device to the computer via the USB cable. – Ensure the computer is connected to the Internet. – Power off the BlackBerry 10 smartphone or BlackBerry PlayBook tablet. To reload the BlackBerry 10 OS or BlackBerry PlayBook OS, complete the following steps:
#Unable to sign in to blackberry link how to#
For information on how to back up data from the BlackBerry 10 smartphone or BlackBerry PlayBook tablet, see KB33526.īefore proceeding, download and install (or update to) the latest version of BlackBerry Link : If possible, back up the data prior to performing the procedure. Warning: The following procedure will delete all data and applications on the BlackBerry device. If all the information is correct, follow the instructions below to factory reset your device: If there are any discrepancies, contact us immediately with the correct information. In this case, you want to make sure you gave us the correct information pertaining to your device. My Phone says “Code Error” or “Unlock Successful” but keeps prompting me to enter the code:
#Unable to sign in to blackberry link code#
If you receive an error message after inputting the code, do not try the code again and proceed to the troubleshooting steps below. Video Guide to Input Code for Blackberry 10 Devices: Turn your connections and airplane mode off before proceeding with the unlocking. * If your device is from Rogers/Fido or Bell/Virgin Canada, try the first 8 digits of the code only. Enter the 8 or 16 digit code Blackberry Unlock Codfe Go to Settings > Security and Privacy > Sim CardĤ. Insert a non accepted simcard and power phone onĢ. Instructions to Input Code for Blackberry 10 Devices:ġ. (If you don’t have an unlock code yet, Get Blackberry Unlock Code here).
If your device currently has 5 or less attempts remaining, please contact us for assistance! Requirements:ġ) Foreign sim card (sim card from another carrier)Ģ) Your Blackberry unlock code sent via Email from us. Warning: Your device has 10 attempts to input an unlock code. Please read the instructions thoroughly before your first attempt at unlocking as there is a limited amount of tries to input the code. These are specific instructions to help you unlock your Blackberry 10 device once we have emailed the Unlock Code to you.
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